Your Comprehensive Guide to Shipping and Payment at ShabnamRiaz

At ShabnamRiaz, we are dedicated to ensuring your shopping journey is as effortless and clear as possible, from the moment you discover our products until they safely arrive at your designated location. This detailed policy provides essential information regarding our dispatch procedures, expected delivery timeframes, and accepted payment methods, designed to offer you complete peace of mind with every transaction.

Shipping Information: Bringing Your Purchases to Your Door

We understand the anticipation of receiving your new items quickly. Our specialized logistics personnel work diligently to process and send out your orders efficiently and carefully. Please review the following details concerning our various shipping options and associated guidelines.

Order Preparation Time

Once your order has been successfully placed and payment verified, our team typically requires one to two business days (Monday through Friday, excluding official holidays) to prepare, pick, pack, and ready your items for dispatch. Orders submitted after 12:00 PM (noon) Pacific Time may commence processing on the subsequent business day. You will receive an email confirmation containing your tracking details once your package has been shipped.

Shipping Methods and Estimated Arrival Times

We provide a selection of shipping services tailored to meet your individual needs. Kindly note that the estimated delivery periods outlined below represent transit times *after* your order has been processed and collected by the shipping carrier. These delivery dates are approximations and are not guaranteed, as unforeseen events (such as severe weather, carrier operational delays, or periods of high demand) may occasionally lead to delays beyond our direct influence.

  • Standard Ground Delivery:

    Our most cost-effective choice. Packages typically arrive within 3 to 7 business days following shipment. This method is suitable for most non-urgent deliveries across the contiguous United States and frequently serves as the default for complimentary shipping promotions.

  • Expedited Delivery:

    For customers requiring their items sooner. Expedited shipments are generally delivered within 2 to 3 business days after dispatch. This option is available for most addresses within the continental states, offering an excellent balance between speed and cost.

  • Express / Overnight Delivery:

    Our quickest delivery option. Orders placed with Express delivery are typically delivered within 1 to 2 business days of leaving our facility. Please be aware that availability may vary based on the destination and order submission deadlines. This premium service is ideal for time-sensitive deliveries.

Delivery Charges

Shipping expenses are determined at the checkout stage based on several variables, including the package's weight and dimensions, your chosen shipping method, and the final delivery address. We aim to provide competitive shipping rates and full transparency, ensuring you are aware of the total cost upfront.

  • Calculated Fees: The precise shipping fee for your order will be clearly presented during the checkout process before you confirm your purchase. These costs become visible once you have entered your shipping address.
  • Free Shipping Eligibility: We frequently offer special promotions for free standard shipping on orders that surpass a specific value. Any active free shipping offers will be conspicuously displayed on our website, promotional banners, or product pages. Be sure to look out for these opportunities to save!
  • Sales Tax: Applicable sales tax will be computed and added to your total order at checkout, based on the shipping destination and prevailing local regulations. This represents a mandatory charge for online purchases in numerous jurisdictions.

Areas of Delivery Service

We are pleased to extend our shipping services across a broad spectrum of locations. Our primary delivery coverage encompasses:

  • All contiguous United States, ensuring wide accessibility for our clientele.
  • Alaska and Hawaii (please be advised that shipments to these non-contiguous states may incur higher costs and extended transit times, particularly for standard shipping, due to increased logistical complexities and distance).
  • A majority of US territories, including Puerto Rico, Guam, and the U.S. Virgin Islands (delivery durations and costs for these locales may vary considerably owing to their distinct logistical challenges).
  • We also provide shipping to APO/FPO/DPO addresses for our military personnel, as a gesture of gratitude for their service. These deliveries are subject to military postal service regulations and may experience longer transit times, but we are committed to getting your order to you.

At present, we do not facilitate international shipping beyond the regions specified above. Furthermore, for reasons of security and delivery efficiency, we cannot ship to P.O. Boxes for expedited or express services; a physical street address is mandatory for these quicker delivery options.

Tracking Your Order

Once your purchase has been dispatched, you will receive a shipping confirmation email that includes a unique tracking number and a direct link to the carrier's website. This feature enables you to monitor your delivery's progress in real-time, from our premises to your doorstep. Please allow up to 24 hours for the tracking information to become active after you receive the email, as carriers require time to scan and update their systems.

Payment Information: Secure and Convenient Options

At ShabnamRiaz, we prioritize the security and ease of your transactions. We offer a diverse array of trusted payment methods to ensure a smooth checkout experience, allowing you to select the option that best suits your preferences.

Accepted Payment Methods

We accept the following secure payment choices, designed for your convenience:

  • Major Credit and Debit Cards: We gladly accept all primary credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card details are processed through a secure payment gateway.
  • PayPal: A widely recognized and secure online payment platform. You can easily make payments using your PayPal balance, or by linking your bank account or credit card to your PayPal account for a swift checkout.
  • Digital Wallets: For enhanced convenience and speed, we support popular digital wallet services such as Apple Pay and Google Pay. These options facilitate rapid and secure checkout directly from your mobile device, minimizing manual data entry.
  • Other Online Payment Solutions: Depending on current partnerships and availability, we may offer additional payment alternatives at checkout, such as installment payment services (e.g., Shop Pay Installments, Affirm, or Klarna). If applicable to your order, these options will be clearly presented during the final stage of checkout.

Please be aware that for online purchases, we do not accept cash on delivery (COD), personal checks, money orders, or direct bank transfers. All payments must be processed exclusively through our secure online checkout system.

Payment Security Measures

Your online security is of utmost importance to us. All transactions conducted on ShabnamRiaz are protected by industry-standard SSL (Secure Socket Layer) encryption technology. This advanced encryption ensures that your personal and financial information, including credit card numbers, remains strictly confidential and safeguarded from unauthorized access during transmission. We also maintain full compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements, further protecting your payment data and providing a secure environment for all transactions.

Transaction Processing and Currency

Your payment will be processed and charged at the moment your order is placed. This procedure guarantees that your items are reserved and prepared for shipment without delay. All prices displayed on our website and all financial transactions are conducted solely in United States Dollars (USD).

Key Considerations and Disclaimers for Delivery

To facilitate a smooth delivery process and prevent any potential complications, please take note of the following crucial considerations and policies:

  • Accurate Delivery Information: It is absolutely essential to furnish a complete and precise shipping address, including any apartment, suite, or unit numbers, to prevent delays or incorrect deliveries. We cannot assume responsibility for packages that are lost, delayed, or returned due to inaccurate or incomplete address details provided by the customer. Any supplementary costs incurred for re-shipping an order due to an incorrect address will be the sole responsibility of the customer.
  • Unexpected Delays: While we endeavor to achieve prompt delivery, unforeseen circumstances can occasionally affect delivery schedules. These may include, but are not limited to, severe weather conditions, natural catastrophes, carrier operational disruptions (such as unanticipated spikes in package volume), customs inspections (for shipments to territories), or peak holiday periods (e.g., Black Friday or Christmas). We appreciate your patience and understanding in such situations.
  • Signature Mandates: For certain high-value orders, or at the discretion of the shipping carrier, a signature may be required upon delivery to confirm the secure receipt of your package. If you are unavailable to sign, the carrier may leave a notification with instructions for re-delivery or pickup from a local facility.
  • Lost or Damaged Shipments: In the rare instance that your package is lost during transit or arrives damaged, please contact our customer support team immediately, ideally within 48 hours of the expected delivery or actual receipt. We will work diligently with the shipping carrier to investigate the issue and determine an appropriate resolution. For damaged items, please retain all original packaging materials and the damaged goods, as these may be necessary for carrier inspection and claim processing.
  • Refused Deliveries: Should a package be refused upon delivery for any reason (other than damage sustained during transit) or returned to us due to an invalid or undeliverable address, the customer may be held responsible for the initial shipping charges, any return shipping fees imposed by the carrier, and a potential restocking charge.
  • Order Modifications & Cancellations: We process orders very swiftly to ensure rapid delivery. If you need to make alterations to your shipping address, selected items, or cancel an order, please contact us as soon as possible after placing your order. While we will make every effort to accommodate your request, we cannot guarantee that changes can be made once an order has entered the shipping or fulfillment pipeline.
  • Delivery Attempts: Most carriers will undertake multiple attempts to deliver a package to the provided address. If all delivery attempts prove unsuccessful, the package may be held at a local carrier facility for a limited period for customer pickup or, eventually, returned to us.

Require Further Assistance?

Our dedicated customer support team is readily available to assist you! If you have any inquiries regarding your order, our shipping procedures, payment options, or any other questions, please do not hesitate to reach out to us. We are committed to ensuring your satisfaction and delivering the highest possible level of service.

This Shipping & Payment policy was last revised on 09/26/2025.

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